Loft Masters

Customer Reviews about Loft Masters:

• ★ ★ ☆ ☆ ☆
  Possibly the worst company you could ever. They are a duo you meet Theo who comes across trustworthy then they leave you with the little man big bully Cos! Intimidates you, never finishes the work. Worst experience of my life. This company have made our lives an absolutely misery. They have taken the money approx £44K for a loft conversion which to date remains unfinished. The works that have been done so far does not meet building control standard and has therefore not been approved by the Building Control Inspectors, infact it is recommended that the structures should be taken down.
  
  Dispite much pleadings, distress, tears on my part and numerous promises and excuses on their part to complete the works we are still in the same position. I have repeatedly requested a refund in ordered to complete the work to avail, Cos has taken to blocking my telephone number and when I have used a different number he puts the phone down he refused to have any form of communication with us. Two and a half years on, myself and 6 children (one being disabled) are still having to endure the upheavals and distress of our home being a building site surrounded by scaffolding which makes it insecure, not to mention the difficulties of getting in and out with a wheelchair as well as not being able to use the garden. The windows in the loft are leaking and the staircase are unsecured and has been left with no banisters making it very dangerous for the children. The opening to the loft was left with no form of enclosure and therefore left me with no options but to pay for it to be made safe.
  I employed the services of this company in good faith that they would provide a good service in accordance with their advertisements and would fulfil their contractual obligations, however, this has been far from the case.
  The experience with this company has left me absolutely lost for words and appalled that so called human beings can take such awful advantage of vulnerable families and get away with it.
  I am not in the habit of leaving review comments, however, I feel compelled to try and save other people the sleepless nights, distress, misery and injustice that myself and family have had to endure at the hand of Cos under the banner of his company Loft Masters.
  There isnt much that I can do to resolve my situation for now but I sincerely hope that the account of my experience will help others to avoid dealings with this company Loft Masters
  
  RATING: minus zero
  By Admin, August 16, 2018

About Loft Masters in Enfield

Loft Masters clean building and trading history sees them being one of the largest loft conversion companies in London and the Home Counties. Our success has seen all clients have complete peace of mind.